June 5, 2025
At SpiralForge, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you shop with us. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect the following personal information during checkout:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Payment Details
This information is collected strictly to process orders, facilitate deliveries, and communicate with you about your purchase or future product releases.
2. How We Collect Your Data
All data is collected through our secure website checkout page. We do not collect information through any third-party apps, popups, or offline sources.
3. Cookies and Tracking
We use Google Analytics to monitor website traffic and understand customer behaviour. These cookies help us improve our services but do not collect personally identifiable information.
4. How Your Information Is Used
We use your information for:
- Fulfilling and delivering your order
- Communicating updates about your order or related product launches
- Internal analytics and service improvement
We do not use your information for unsolicited promotional campaigns or sell your data to unrelated third parties.
5. How Your Data Is Stored and Protected
All collected data is encrypted and stored securely on our premium hosting service. Payment details are handled by a trusted third-party payment processor, ensuring full security and compliance.
6. Third Parties We Share Data With
We share your information only with trusted service providers to complete your order:
- Delivery partners (for shipping and logistics)
- WhatsApp Business API (for communication and order updates)
- Google Analytics & Webmaster Tools (for traffic and site performance insights)
We do not share your information with any other entity for promotional or unrelated business purposes.
7. Your Rights
You have the right to request the deletion of your personal data from our records. Simply contact us via the information below, and we will honour your request in a timely manner.
8. Contact Us
For any privacy-related questions, concerns, or requests:
- WhatsApp: +91 91632 96699 (Abhimanyu Shekhar)
- WhatsApp: If you’re a member of our community, ping one of the admins
- Email: spiralforgeteam@gmail.com
We are here to support you 24/7.